Innovation & Problem Solving

Course Objectives:

This course explores the issues and skills around using innovation and problem solving techniques. It allows the delegate to develop new solutions and then make a selection that will fulfill the needs of the problem. By the end of the day participants will be able to use a problem solving model, have a toolbox of methods for developing innovative solutions, determine which solution is most appropriate, communicate this to peers and managers and be able to conduct a problem solving meeting.

Course Content:

This highly interactive workshop covers the following topics:

  • Problem identification
  • Differences between Puzzles and Problems
  • Types of problems
  • Developing solutions or just dealing with the symptoms
  • Systems Intervention Strategy – a simple problem solving framework
  • Four problem identification tools
  • Innovative thinking
  • Controlled practice session
  • Real life practice session
  • Action planning

On successful completion of the course, delegates will receive a Certificate of Attendance.

Who Should Attend?

Individuals who want to explore new approaches to solving problems as well as refreshing existing knowledge and practices.


1 day

If you cannot find a suitable date, please contact us and tell us your requirements