Personal Development
Personal Development training, or soft-skills training as it is sometimes referred to, is increasingly being recognised as an essential contributor towards making businesses more competitive, profitable and better places to work. With the focus on improving personal skills and competence, our aims are to nurture the skills of individuals in a safe yet fun learning environment. As a reflection of the entirely people-focused ethos of these courses, our soft-skills trainers come with plenty of passion, energy and enthusiasm. Personal Development encompasses such a variety of topics, many of which are interlinked. This means that our approach to this area of skills development has to be very flexible, but will always be centred on the particular needs of your business. We will work with you to identify skills gaps, before designing your development programme specifically to cover these gaps in as little or as much depth as required. In some circumstances individual coaching may be more appropriate than group training, and for this reason we have a specialist group of coaching experts who will work with your people on a one-to-one basis.
| Course Title |
|---|
 Assertive Behaviour - Details |
| Book Keeping - Details |
| Business Letter Writing |
| Business Report Writing |
| Coaching Skills for Managers - Details |
| Complaint Handling & Challenging Customers - Details |
| Credit Control - Details |
| Customer Service Excellence - Details |
| Delegation Skills |
| Face to Face Selling Skills - Details |
| Innovation & Problem Solving - Details |
| Internal Communication Skills - Details |
| Internal Customer Service Excellence - Details |
| Managing Stress - Details |
| Maximise your Telesales |
| Minute Taking |
| Negotiating Skills |
| Perfect your Time Management - Details |
| Presentation Skills - Details |
| Relationship Awareness - Details |
| Telephone Techniques - Details |
